Omar Kharbat on LinkedIn
A practical founder guide to validating the problem, testing the message, launching a focused MVP, and learning directly from early users.
By Omar Kharbat · · 4 min read

Start with the problem, not the feature list
A useful MVP begins with research into the problem and the people who feel it most. Search the phrases customers use, read their conversations, and look for the pain behind the request instead of assuming the first idea is correct.
Even deep industry experience can hide the real source of friction. The earliest goal is to identify a specific audience and understand what would make that audience act.
Test the message before building deeply
Small ads, landing pages, early-access offers, and direct conversations can show which promise resonates before months are spent on software. Positioning should explain what is new, different, and better—and help customers picture the result after using the product.
The first version may be only a focused landing page and one strong onboarding path. Build the small set of features that delivers most of the value, then choose the channels where the intended users already spend time.
Acquire the first users manually
Early users are research partners. Onboard them personally, watch where they hesitate, gather feedback, and improve the journey before trying to scale acquisition.
At Boots & Ladders, the hard lesson was that a sophisticated work-order system mattered less to early users than visibility and real job opportunities. The breakthrough came from listening to what skilled workers were already trying to accomplish.
A focused MVP creates the path to market
An MVP is not a smaller version of every possible feature. It is the clearest test of whether the right customer will take a meaningful next step.
Define the audience, solve the essential problem, communicate the result clearly, and deliver it where those customers already are. That is how a practical first release becomes the foundation for product-market fit.
Keep reading
Why Voice AI Is the Next Interface for Local Service Marketplaces
How conversational voice search can reduce friction between a buyer’s spoken request and a clear, ready-to-request local service offer.
· 5 min read
The 20/40/60 Home-Service Framework—and Why Repair Needs a New System
A practical 20/40/60 lens on route maintenance, home repair, and renovation—and why productized repair services can reconnect buyers with skilled local pros.
· 6 min read
The Current State of Marketing for Service Pros
Most skilled service pros are not short on ability; they are forced to chase attention through systems that reward visibility over completed work.
· 2 min read
Productized Services, Ready to Go
How Boots & Ladders turns local services into simple, clear offers buyers can understand and request quickly.
· 4 min read