intro This is a short training video but together specifically for onsite service providers whose work requires them to go to or in the customer’s home. My goal is to keep short and to the point but first I’m going to start with a short story so we relate to it later in the video. […]
Category Archives: Employees training
Standard Operating Procedure (SOP) for employees
Boots & Ladders Recommended Operating Procedure All team members must be wearing tradesman Vest on all jobs, work ID card visible. How you look is a direct reflection of how the customer qualified to perform the job to their expectations. Be neat, alert and on time. (If you may be late, immediately inform your customer) […]
Four FREE Harvard Business Courses that’s beneficial for every tradesman
4Free Harvard Courses Leadership https://online-learning.harvard.edu/course/exercising-leadership-foundational-principles?delta=0 Contracts https://online-learning.harvard.edu/course/contractsx-trust-promise-contract?delta=3 Business https://online-learning.harvard.edu/course/improving-your-business-through-culture-health?delta=1 Probability. https://online-learning.harvard.edu/course/fat-chance-probability-ground?delta=0 6Online Harvard Business Certifications thats will be worth your time and money. Accounting. https://online-learning.harvard.edu/course/financial-accounting?delta=0 (OR) https://www.udemy.com/course/introduction-to-accounting-finance-modeling-valuation-by-chris-haroun/ Negotiation. https://online-learning.harvard.edu/course/negotiation-mastery?delta=0 Business-law. https://www.ecornell.com/certificates/leadership-and-strategic-management/business-law/ Marketing Brand management certification. https://www.ecornell.com/certificates/marketing/brand-management/ Women-leadership. https://online-learning.harvard.edu/course/women-leadership-online-program-emerging-leaders?delta=0 (or) Leadership (free) https://online-learning.harvard.edu/course/exercising-leadership-foundational-principles?delta=0 $1600 business-analytics. https://online-learning.harvard.edu/course/business-analytics?delta=0 Why be you if you can be if you can be educated and skilled. At boots and ladders, we are straight shooters and we keep it short […]
