Buyer guide
How Boots & Ladders prepares a simple work order message so buyers and sellers can manage the job directly by SMS.
By Boots & Ladders · · 4 min read
Simple handoff, more control
When a buyer is ready, Boots & Ladders prepares a message with the service needed, timing, location, and buyer name.
The buyer reviews the message and sends it from their own phone, so the conversation continues directly between buyer and seller.
What the seller receives
The message focuses on the essentials: service type, when the buyer needs help, where the service is needed, and any special instructions the buyer added.
This keeps the request useful without forcing the seller to return to the platform just to understand the job.
A better first message
A clear first text helps the seller confirm availability faster and helps the buyer feel in control of the request.